Privacy Policy

Last updated: September 2026

This privacy policy explains how we handle your data when you sign up via rafel.amsterdam to be kept informed about the opening of RAFEL, when you apply for a job with us, and when you send a request for an event.

1. Who we are

The data controller is De Gouden Rafel B.V. (“RAFEL”), located at Piet Heinkade 4, 1019 BR Amsterdam, registered with the Dutch Chamber of Commerce (KvK) under number 42083768.
Contact: info@rafel.amsterdam

2. What data we collect when you sign up

When you sign up through the form on this website to be kept informed, we collect:

• your email address;
• your language preference (NL or EN);
• the date and time of your sign-up and consent.

For this sign-up we do not ask for your name or any other details; applying for a job is covered separately in section 7. Our web server also keeps standard technical logs (such as your IP address) for the security and proper functioning of the site.

3. How we use your sign-up

We use your email address solely to inform you about the opening of RAFEL and directly related news. We do not use it for any other purpose. How we handle a job application is described in section 7.

4. Legal basis for the sign-up

Processing of your sign-up is based on your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time.

5. Sharing with third parties

We never sell your data. We only share your email address with service providers who help us deliver this service:

• our hosting provider, where the data is stored securely within the EU;
• an email service provider used to send the announcement(s).

These parties process your data only on our instructions and under a data processing agreement. Job applications are shared as described in section 7.

6. How long we keep your sign-up

We keep your email address for as long as you remain subscribed, to keep you informed about the opening of RAFEL and, if you’d like, about news and updates afterwards. You’re in control of how long that is: unsubscribe at any time on our unsubscribe page, and we’ll delete your data right away.

7. Job applications

If you apply through one of the vacancy pages on this website, we collect:

• your first and last name;
• your email address and, if you provide it, your phone number;
• your CV and any additional document you choose to attach;
• your message, if you write one;
• the vacancy you applied for, and the date and time of your application.

We use these details only to handle your application. The legal basis is that processing is necessary to take steps at your request before entering into a contract, together with our legitimate interest in recruiting staff (Article 6(1)(b) and (f) GDPR).

Recruitment for RAFEL is handled by the HR department of Ambassade Hotel, part of the Ambassade Group. Your application, including your CV, is sent to them by email and assessed by them. We do not share your application with anyone else.

Your CV is stored in a protected folder that is not publicly accessible and can only be opened by administrators of this website and the HR staff involved.

We keep your application for up to four weeks after the application procedure ends. If we would like to keep your details longer, for example for a future vacancy, we will ask your permission first; with your permission we keep them for a maximum of one year. You can ask us to delete your application at any time by emailing hr@ambassade-hotel.nl.

8. Event and venue-hire requests

If you send a request through our events page, we receive your name, your email address, and, if you fill them in, your phone number, company name, the type of event, the preferred space and date, the number of guests and your message.

We use these details only to answer your request and to prepare and arrange your event. The legal basis is that processing is necessary to take steps at your request before entering into a contract (Article 6(1)(b) GDPR).

Your request is sent by email to our team and is not stored in a database on this website. We keep the correspondence for as long as needed to handle your request, and no longer than one year after your last contact with us, unless the event goes ahead, in which case we keep what the law requires for our records. You can ask us to delete your request at any time via events@rafel.amsterdam.

9. AI-generated images

The visualizations on this website contain AI-generated and/or AI-enhanced elements and are intended for illustrative purposes only. All artworks have been created by artists affiliated with ASA and are used with their permission.

10. Cookies

This website currently sets no tracking or analytics cookies. Only strictly necessary, functional cookies may be used to make the site work. As soon as we start using analytics or marketing cookies, we will update this policy and ask for your consent in advance.

11. Your rights

You have the right to access, correct or delete your data, and to unsubscribe or withdraw your consent. To do so, email info@rafel.amsterdam, or unsubscribe directly on the unsubscribe page. For anything concerning a job application, email hr@ambassade-hotel.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

12. Security

We take appropriate technical and organisational measures to protect your data against loss or unlawful use.

13. Changes

We may update this privacy policy. The most recent version is always available on this page.